Effective date: June 25, 2026
Equitab Protective Services Inc. (“Equitab,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website and when you contact us, how we use it, and the choices you have. By using our website or submitting a form, you agree to this Policy.
Information We Collect
We collect information you give us directly and a limited amount of information automatically when you visit our site.
Information you provide
- Contact details you submit through our forms — such as your name, email address, phone number, company or property name, and the details of your security needs.
- Job-application information you submit through our Careers form (for example, your name, contact details, and work background).
- Any other information you choose to include in a message to us.
Information collected automatically
- Basic technical data such as your IP address, browser type, device, pages viewed, and the date and time of your visit.
- Cookies and similar technologies used to operate the site and understand how it is used (see “Cookies & Analytics” below).
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide a quote or security assessment;
- Provide, manage, and improve our security services and our website;
- Review and respond to job applications;
- Communicate with you about your request or our services;
- Maintain the security of our site and prevent fraud or abuse;
- Comply with our legal and regulatory obligations.
We do not sell or rent your personal information, and we do not share it for cross-context behavioral advertising.
Cookies & Analytics
Our website may use cookies and similar technologies to function properly and to help us understand site traffic and usage. You can set your browser to refuse cookies or alert you when cookies are being sent; some parts of the site may not work as intended if you do. We may use privacy-respecting analytics to measure aggregate, non-identifying site activity.
How We Share Information
We share personal information only as needed to run our business and as permitted by law:
- Service providers who perform functions on our behalf (for example, web hosting, email delivery, and form processing), under obligations to protect your data;
- Legal and safety reasons — to comply with the law, respond to lawful requests, or protect the rights, property, or safety of Equitab, our clients, or others.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
SMS Terms & Conditions
SMS Consent Communication
The phone numbers and information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Equitab Protective Services, you may receive messages related to the following:
- Appointment and security-assessment reminders
- Follow-up messages about your quote or service request
- Account, billing, and scheduling inquiries
- Service and dispatch notifications
Example: “Hello, this is a friendly reminder of your scheduled security assessment with Equitab Protective Services on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 2–4 SMS messages per week regarding your appointments, account, or service.
Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary depending on whether the message is sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Equitab Protective Services by submitting our online contact form, verbally during a conversation with our team, or by completing a paper form.
Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword HELP, or get help directly from us at (877) 444-5995 or info@equitabprotectiveservices.com. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or contact us at (877) 444-5995.
- Message frequency may vary.
Data Retention
We keep personal information only as long as necessary for the purposes described in this Policy, including to respond to your request, provide services, and meet legal, accounting, or reporting requirements. We then delete or de-identify it.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you certain rights regarding your personal information, including the right to:
- Know what personal information we collect, use, and disclose;
- Access a copy of the personal information we hold about you;
- Delete personal information we have collected, subject to legal exceptions;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information — note that we do not sell or share your personal information;
- Non-discrimination for exercising any of these rights.
To exercise any of these rights, contact us at info@equitabprotectiveservices.com or (877) 444-5995. We will verify your request before responding and will not discriminate against you for making one.
Third-Party Links
Our website may link to third-party sites we do not control. This Policy does not apply to those sites, and we are not responsible for their privacy practices. Please review the privacy policy of any site you visit.
Children’s Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above. Material changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Equitab Protective Services Inc.
401 Roland Way, Suite 260, Oakland, CA 94621
Phone: (877) 444-5995
Email: info@equitabprotectiveservices.com or equitab02@gmail.com
Licensed PPO #122672