Last updated: August 2026
Equitab Protective Services (“we,” “us,” “our,” or “the Company”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our security services, including our SMS communications program.
1. Information We Collect
We may collect the following types of information:
– Personal Identification Information: Name, email address, mailing address, phone number, and other contact details you provide when requesting a quote, scheduling a consultation, or contacting us.
– Service-Related Information: Details related to security service requests, appointment scheduling, billing, and account management.
– SMS Consent Information: Your mobile phone number and consent status when you opt in to receive text messages from us.
– Automatically Collected Information: IP address, browser type, device information, and browsing behavior on our website, collected through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to:
– Provide, maintain, and improve our security services
– Respond to inquiries, quote requests, and service appointments
– Send appointment reminders, follow-up messages, and billing communications
– Communicate promotions or service updates, where applicable
– Comply with legal obligations and protect the safety and security of our clients and business
3. How We Share Your Information
We may share your information with trusted third-party service providers who assist us in operating our business (such as payment processors, scheduling platforms, or IT service providers), solely for the purpose of delivering our services. We do not sell your personal information. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
6. Your Choices and Rights
You may:
– Opt out of SMS communications at any time by replying “STOP”
– Request access to, correction of, or deletion of your personal information by contacting us using the information below
– Decline to provide certain information, which may limit your ability to use some of our services
7. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Equitab Protective Services
401 Roland Way, Ste 260, Oakland, CA 94621
Phone: (877) 444-5995
Email: info@equitabprotectiveservices.com
Licensed PPO #122672
SMS Terms & Conditions
By opting in to receive text messages from Equitab Protective Services, you agree to the following terms:
A. SMS Consent Communication
The phone number you provide as part of the SMS consent process will not be shared with third parties for marketing purposes.
B. Types of SMS Communications
If you have consented to receive text messages from Equitab Protective Services, you may receive messages related to the following:
– Appointment and consultation reminders
– Service follow-up messages
– Billing and account inquiries
– Promotional offers (if applicable)
Example: “Hello, this is a reminder of your upcoming security consultation with Equitab Protective Services on [Date] at [Time]. Reply STOP to opt out at any time.”
C. Message Frequency
Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments, service updates, or account status.
D. Potential Fees for SMS Messaging
Message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary depending on whether the message is sent domestically or internationally.
E. Opt-In Method
You may opt in to receive SMS messages from Equitab Protective Services in the following ways:
– By submitting an online contact or quote request form
– By filling out a paper intake form
– Verbally, during a phone consultation
F. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact us directly to request removal from our messaging list.
G. Help
If you need assistance, reply “HELP” to any message, or contact us directly at (877) 444-5995 or info@equitabprotectiveservices.com.
H. Standard Messaging Disclosures
– Message and data rates may apply.
– You can opt out at any time by texting “STOP.”
– Message frequency may vary.